Abstract（頁59-60）；1. Background（頁61-65）；2. Purpose of the Paper（頁65-66）；3. Definition of Terms（頁66）；4. Literature Review（頁66-69）；5. Methods and Instruments Utilised for QA（頁70）；6. Characteristic Befitting and Effective QA System（頁70-71）；7. Challenges to Quality Assurance Provision in Botswana Higher Education Institutions（頁71-72）；8. Visit to Cross-Border Institutions（頁72-75）；9. Challenges Facing Quality Assurance Provision in the Institution Visited（頁75-76）；10. Recommendations（頁76-77）；11. Conclusion（頁78）；References（頁78-80）
